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Refund & Exchange Policy |
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Fall 2010 Textbook
Refund Dates
Textbooks rented or purchased for the Fall semester must
be
returned, with receipt, in the condition that they were
purchased, by
the last day of the second week of classes to be eligible
for a full
refund.
Textbook
sales are final after the second week of classes. Used books
cannot be
returned after that date. New books can be returned with a
Drop/Add
slip with proper signature for a 50% refund during the third
week, and
a 25% refund during the fourth week. After this time, there
will be no
refund on any books.
Textbooks purchased during the semester must be returned
within three business days to be eligible for refund.
Digital Textbooks
eBooks are currently unavailable for purchase.
Digital textbooks (eBooks) can be purchased in store or
online. A non-activated
eBook must be returned, with receipt, no later than the
textbook refund dates listed above. Once an eBook has been
activated
at DigitalTextbooks.com it is no longer returnable. For a
refund on a
non-activated eBook purchased online, please call our
textbook
department at (812) 888-5995.
If you need technical support, please refer to the
section entitled Digital Textbook Help below.
Rented Textbooks
In order to receive a refund for a rented textbook, they
must be presented with receipt by the dates listed above.
Merchandise
All merchandise items must be returned within 30 days
with receipt to receive refund. Clothing items must be un-worn and
un-washed, with all original tags.
All Other Purchased Items
All other items must be returned in original, resalable
condition within one week of purchase. Any books or packages that are
plastic wrapped cannot be returned if they have been opened.
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Returning Rented Textbooks |
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Rented textbooks are to be returned to the
bookstore by the last day of final exams in the semester that they were
rented. Summer rentals are due back before the last day of class of
Summer II. |
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Refunding Web & Phone Orders |
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Textbooks (new, used, digital, and rental)
must be returned by the due dates above to receive a refund. Returns
may be exchanged or refunded in person at our store. Orders can also be
returned by mail to the address below. When shipping your return, please
include a copy of the packing list. Please call (812) 888-5995 or email
rthacker@vinu.edu
for assistance.
Old Post Bookstore
ATTN: Textbook Returns
1101 North Second Street
Vincennes, IN 47591 |
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Shipping & Pick Up |
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Textbook Shipping Options:
Pick Up: Orders can be picked up during our regular business
hours.
UPS Ground: $11 + $1 for each additional book. 2 - 7
days to the lower 48 states. NO P.O. BOXES.
UPS 2nd Day Air: $31 + $1 for each additional book.
Guaranteed to arrive within 2 days to any domestic location. NO P.O.
BOXES
International: Priced on a situational basis. Please
call or email
for quote.
Orders to P.O. Boxes and APO/FPO military addresses will be
shipped via United States Postal Service.
Please allow 1 - 3 days for order processing.
Merchandise
Shipping Options:
Pick Up: Orders can be picked up during our regular business
hours.
UPS Ground: Prices vary, and are located on the
merchandise item's description page. 2 - 7 days to the lower 48 states.
NO P.O. BOXES
UPS 2nd Day Air: Add $10 to the Ground shipping
price. NO P.O. BOXES
International: Priced on a situational basis. Please
call or email
for quote.
Please allow 1 - 3 days for order processing.
International Taxes, Duties, & Customs Fees
All applicable duties, taxes, and/or brokerage fees will be
charged by USPS, UPS, or it's local country affiliates to the recipient
C.O.D. in the local currency at the time of delivery.
All taxes, duties and customs fees are the
responsibility of the customer. Tax and duty amount is
presented during
delivery, not during checkout. Your local post office or
carrier can
give you information on the methods of payment accepted for
the duties,
taxes, and other fees collected upon delivery. |
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Digital Textbook Help |
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For system requirements, technical
support, and to download the eBook reader software, click here for
support. |
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Store Location |
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We are located in the Beckes Student Union on the campus of
Vincennes University.
Old Post Bookstore
1101 North Second Street
Vincennes, Indiana 47591
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